Kenyans are increasingly turning to unregulated lenders and shylocks as the cost of living rises and access to bank credit remains restricted, driving households deeper into debt traps. A new survey reveals that four in every five households are financially unstable, with many resorting to costly short-term loans to meet daily needs.
This dependency has sparked a vicious cycle of borrowing, with families refinancing one loan using another while grappling with exorbitant interest rates and harassment from debt collectors. The survey highlights that households are skipping meals, small businesses are collapsing due to asset seizures, and borrowers face psychological strain under relentless debt threats.
The Central Bank of Kenya (CBK) and the Financial Sector Regulators Forum (FSRF) have raised the alarm over the expansion of predatory digital lending. They note that the problem has been worsened by tax hikes, economic slowdown, and shrinking disposable incomes. Default rates surged to 16.6 percent in 2024, up from 10.7 percent two years earlier, while non-performing loans across the economy climbed to 16.1 percent.
Women and low-income earners are among the hardest hit. Many have reported humiliation and harassment from lenders, despite legislative measures like the draft Digital Credit Bill and a proposed code of conduct aimed at regulating the sector.
Analysts warn that without stronger protections for borrowers and broader reforms in consumer credit, Kenya risks entrenching financial vulnerability among millions. The rise of unregulated lending underscores both the urgency of financial inclusion and the need for sustainable, affordable credit solutions to ease the burden on households.
