Sama Issues Redundancy Notice Affecting Nairobi Office Staff

Samasource Impact Sourcing Inc (Sama) has issued a formal redundancy notice affecting its Nairobi office following the termination of a major client engagement. The company confirmed that it had recently received a formal notice from Meta, a key client, to end a major engagement at their Nairobi office, setting in motion a process that will significantly impact its local workforce.

According to the media release dated April 16, 2026, Sama engaged the client in efforts to sustain the Nairobi delivery team and the broader organisation, but those discussions did not yield a positive outcome. The company further stated that the efforts, however, have not been successful, leading to the issuance of a formal notice of intended redundancy to staff at the Nairobi office.

The redundancy process has been undertaken in compliance with Section 40 of the Employment Act 2007, with all necessary notifications issued to relevant parties. Sama indicated that the process will affect 1,108 current employees, a significant number of whom are part of the specific terminated workstream. The company acknowledged the weight of the decision.

Sama Country Lead and Vice President for Global Delivery, Mrs Annepeace Alwala, emphasized that such transitions are part of the industry’s operational reality. “As is standard in our industry, client programs evolve, and we work closely with our partners to manage these transitions responsibly,” she said, adding that their immediate priority is supporting employees through this change and ensuring continuity across broader operations.

She further highlighted the company’s response to the situation, while assuring that the company is actively working to support affected employees with care and respect.

Despite the setback, the company also confirmed it’s commitment to its core business of providing data annotation solutions for artificial intelligence and machine learning. The company stated that it will continue focusing on maintaining the high standards of data security, responsible AI, and workforce support that its clients expect, even as it navigates the transition at its Nairobi office.