CA Invites Public Views on New internet Telephony Guidelines

The Communications Authority of Kenya (CA) has called on the public and ICT stakeholders to submit their views on proposed guidelines that will govern the rollout of commercial internet telephony services in the country.

In a public notice, the regulator announced a Public consultation on draft technical and operational guidelines for deployment and roll out of commercial internet telephony services, 2026.

The authority says the proposals are aimed at updating existing rules to match changes in technology and the communication sector.

According to the notice, the new framework is meant “to replace guidelines for the implementation and provision of Voice over Internet Protocol (VoIP) services, 2005.”

CA noted that the process is part of its responsibility to create policies that encourage growth and fair competition in the ICT industry while also protecting consumers. The Authority has now invited members of the public, ICT service providers and stakeholders to review the draft guidelines and submit their comments before the consultation deadline on March 30, 2026.