The business hub dubbed china square located at Unicity Mall along Thika Road has announced an indefinite closure citing a variety of reasons the business has faced since it opened its doors in January 29, 2023.
According to a statement dated Sunday, February 26,firstly, the management revealed that it was unable to handle the high volume of traffic flow of customers on a daily basis ,influencing the need to close down for a cooling down period. The notice affirmed that plans were in place to hire more security guards within the premises to counter the aforementioned challenge.
Another reason for the close down was the shortage of tills that were leading to long queues by customers. Lei Cheng, China Square proprietor, recently revealed that he made his first Ksh20 million in his first two weeks. He noted that on a low business day, his sales would amount to Ksh10 million.
“We, China Square Limited, regret to inform you that we will continue to close down for further notice,” the statement read in part.
The statement noted that third hindrance was attributed to misleading statements on social media that have lead to over-expectations by customers.
“Some of the statements on the internet have been misleading people, and some customers have overrated our services which have created unrealistic expectations. We need to close down and give a cooling down period.”
Over the past few weeks, the mall had disrupted the market almost taking it over. The success of the business, according to Cheng, was attributed to genius market pricing, chance social media marketing and referral clients.
Trade Cabinet Secretary Moses Kuria yesterday came out to reveal his intentions of locking out chinese traders in the business, advocating for Kenyatta University Vice Chancellor Paul Wainaina, to purchase all spaces from the mall traders and reserve them for local traders.